Shipping, Returns, & Exchanges - Terms & Conditions

OUR OFFICE PHONE: 406-534-0251 (or voicemail)

There are no refunds after 5 days. If any item includes merchandise and/or electronically received items and/or access to bonus or benefit sites, then the customer may request to temporarily suspend these items with a leave of absence (such as military duty or an illness). Customers must obtain pre-approval for the suspension, which can be re-activated within a predetermined amount of time. Reinstatement of access privileges are tied to a member's agreement to their Oath, Code of Ethics, and web site Terms of Use as stated in the prior link.

By completing an online or mail in order, you (customer) are stating the following:

"I authorize IPIU to charge my VISA or MasterCard, or deposit mailed in payments such as checks or money orders, according to the terms herein, which may include terms in private email or in the Terms of Use and Code of Ethics at the Private Investigators Forums (See prior link).

"My payment authorization is for the type of product and/or services indicated as described online or by official email.

"If necessary at IPIU's sole discretion, I agree to receive the product and/or services and any other bonus benefits either by mail and/or through the online IPIU website, www.ipiu.org/forums/forum.php, using a special User Name, Password, and Access. I further agree to waive proof of delivery by regular means, such as postage mail, and that proof of delivery will be based on a copy of IPIU's electronic email and/or internal record notifications to me of the product or services ordered, or by electronic delivery provided at www.ipiu.org/forums/forum.php. (IPIU may elect to use a Postal Tracking Number if any items are mailed) ."

You agree to be bound by all the Terms and Conditions set forth in this document, in addition to the Terms of Use in the following portal link:

ADDITIONAL TERMS OF USE AGREEMENT LINK:
https://www.ipiu.org/forums/showthread.php?2914

Logging in is your continual agreement.
By logging in each time at this site or at our other sites where this notice is hyperlinked, you are agreeing to and accepting the current Terms of Use and all Sections expressed herein, including any modifications.


ALL INTERNATIONAL CUSTOMERS:

The privateinvestigators.cc online store does not calculate international shipping, so you will not see the correct shipping charge on your online order total. The correct shipping charges will be processed in house upon receipt of your order.
Please note that you may be required to pay local duties and/or taxes on receipt of products you order from us; your customs office can provide you with information about these fees. Also, on items shipped via UPS, courier service, or private air cargo carrier, you may be required to pay a brokerage fee to the shipping company upon delivery. If duties, taxes, and/or brokerage fees are applicable and charged back to privateinvestigators.cc rather than being collected from you upon receipt of goods, we will charge the amount to your credit card. WE ARE NOT RESPONSIBLE FOR BOOKS OR VIDEOS SEIZED BY CUSTOMS OR ANY GOVERNMENT AGENCY. You are advised to consult an attorney. privateinvestigators.cc cannot offer legal advice regarding this matter.

OUR GUARANTEE FOR MAILED ITEMS:
If for any reason you are not completely satisfied with your purchase, just request a preapproved Return Authorization to be sent to you and return the items in like-new condition within 5 business days or purchase for a refund or credit. If payment was made by check, then allow additional time for bank and processing clearance before requesting a courtesy refund from us. (Videos, DVDs, CD-ROMs, Collectible Books & Items, and other equipment, badges, or non-book items are nonreturnable; defective items will be replaced; wrong item received will be exchanged with reimbursement of return postage and insurance.) A copy of the invoice should accompany each return.

Shipping, handling, and any extra insurance coverage purchased are nonrefundable.

As always, your feedback is very important to us. Please continue to forward your comments and suggestions to us through the CONTACT US link on this site.

Any disputes arising from products and services sold at this site shall be governed by and be construed according to the applicable laws of the State of Montana, without regard to the conflict of laws provisions thereto, and shall be exclusively resolved in the competent court in Kalispell, Montana. Each party hereby irrevocably waives, to the fullest lawful extent, all right to trial by jury in any proceeding relating to this agreement, the notes or the transactions they contemplate.