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View Full Version : EarthLink Hired Private Investigator to get Spammer when all others failed.



Robert Donovan
06-06-2003, 07:59 AM
Here's a lesson to learn:


TO have any chance of making easy money on the Internet, computer geek Howard Carmack knew he had to send more than a million junk e-mails every day.

And to avoid being detected by Internet companies that try to block the nuisance messages, he needed to become devious.

So to keep his annoying spam flowing across the Web and into the in-boxes of hundreds of thousands of e-mail users, the 36-year-old stole the identities of strangers and hacked into their e-mail accounts, investigators have learned - and he also betrayed members of his own family.

Carmack not only stole his uncle Joseph's identity; his mentally disabled brother, James Jr., was also a victim, according to court papers. Last week, Carmack was charged by the State Attorney General's Office with four felony counts and two misdemeanors for allegedly using false identities and stolen credit-card or bank-account information to create 343 e-mail accounts through which he sent about 825 million spam messages.

The spam offered products for sale from herbal sexual stimulants, to bulk e-mail lists, to get-rich-quick schemes - and even spam-blocking devices - prosecutors said.

The complaint, filed in Buffalo City Court, alleges that on the day of his arrest, Carmack possessed computer software designed for e-mail forgery and other software programs for sending spam e-mails with forged return addresses to millions of consumers.

If convicted of the most serious charges, he could spend up to seven years in prison.

His arrest Tuesday was the first under New York's new identity-theft statute enacted last October.

The state's charges against Carmack came after a relentless pursuit of a mystery spammer by Internet company EarthLink after the service provider detected a huge amount of spam e-mails originating from the Buffalo, N.Y., area.

In an action separate from the state charges, EarthLink sued Carmack for damages. Last week, as he was being arrested by New York authorities, a judge in Atlanta awarded the Georgia-based EarthLink a $16.4 million judgment against Carmack.

Dave Baker, an EarthLink vice president, conceded the money will probably never be collected, but the company was content that one of its most troublesome spammers had been disabled.

Howard Carmack lived with his widowed mother, Judith, and his brother in a two-story home on Parkridge Ave. in Buffalo. His grandmother lived across the street.

When investigators from EarthLink began their probe into the source of the Buffalo spam, they traced hundreds of e-mail accounts to the two Parkridge Ave. homes.

According to EarthLink attorney Paul Wellborn, the company's investigators said Carmack was neither the most prolific, nor the most successful spammer they had uncovered. But they rated him as one of the most brazen they had tracked.

Carmack was a spammer who did not shy away from soiling the family nest, Wellborn said.

"This was especially devious given the egregious act of stealing the identity of his mentally handicapped brother," said Wellborn.

The attorney added that when investigators first confronted Carmack, he tried to pass himself off as his uncle, Joseph.

In fact, Joseph Carmack, as well as Howard's brother Jimmy, along with a "John Doe," had been named in a complaint filed by EarthLink last year.

In a sworn statement to investigators, Joseph Carmack said he contacted Howard after he learned he was being sued by Earthlink for sending spam. He said his nephew told him "it is nothing to worry about."

"Upon Howard's advice, [we] ignored the lawsuit," Joseph said in his statement.

The 6-foot, 260-pound Carmack looks nothing like the stereotype nerdy computer geeks often associated with online crimes.

HE is "very muscular," according to relatives, and was a high school football player.

His love of sports was reflected in e-mail account passwords he frequently chose - including football and baseball. Buffalo and 12345 were others he used for his fraudulently obtained accounts, according EarthLink investigators.

Carmack's mixture of brawn and cleverness came in handy for avoiding EarthLink's attempts to serve him with legal documents.

"He assaulted prior investigators who came to him to discuss the matter," said Peter M. Vito, a private investigator hired by EarthLink to serve papers on Carmack.

"He'd dodged service for a number of months, if not a year. He would do a counter surveillance of the neighborhood before coming home to make sure there were no vehicles he was unfamiliar with - and no one he was unfamiliar with inside those [cars] that he knew."

Based upon his surveillance, Vito said, Carmack appeared to have no outside employment during the time he was tracking him.

Mary Youngblood, who led the EarthLink investigation that identified Carmack, said his undoing was a result of his refusal to lay low. Even as investigators closed in, Carmack continued to send millions of e-mails each day, she said.

Youngblood, whose evidence helped bolster the state charges against Carmack, said her investigation began in March 2002.

She said a person EarthLink dubbed "The Buffalo Spammer" regularly purchased dial-up accounts using fraudulent and/or stolen credit-card numbers, false bank-account numbers and fake identities.

As each illegal account was detected and terminated by Earthlink, "The Buffalo Spammer" would open another.

Youngblood said that to evade EarthLink's spam-stopping filters and prolong the life of his accounts, Carmack often used sophisticated "spoofing" identity falsification techniques including changing addresses, headers and subject lines.

Each account tended to last 2.5 days and was used to send a million spams per day, she said.

The rewards for Carmack, however, appear to have been relatively small.

Angelo Tirico, a Florida-based Web site advertiser, said in a declaration in the EarthLink lawsuit that he paid Carmack $10 per sale of products such as nonprescription alternatives to Viagra.

He said Carmack's more than 10 million spams over a three-month period generated a mere 36 sales - $360 in commissions for efforts.

Wellborn said "The Buffalo Spammer" may have played his hand too strongly.

Many of Carmack's spam e-mails gave his mother's address as a contact address for buyers to get products, Wellborn said.

And when Wellborn telephoned Carmack in October 2002 to imply EarthLink might take legal action against him, Carmack boasted he could never be held responsible because "nothing is in my name."

Retired North Dakota school teacher Wallace Olson was among the victims whose names and social security (news - web sites) numbers were allegedly stolen by Carmack from information he found online.

"I don't think it's cost me anything, but you still wonder if your next credit card bill will have charges you're not familiar with," Olson said.

"It makes you wonder if he'll have your number after he comes out [of prison] again. And they got the guy, but does he have friends? I don't use my credit card that much, but I now take a good look at [the statement] when I get it each month."

May K. Toney
06-15-2003, 07:11 PM
Hello Robert,
Thanks for the story. It is certainly unsettling to be reminded of all the criminally minded people out there and the lengths to which they will go for money. It saddens me to know that some criminals have absolutely no conscience, scrupples or morals and will use anyone to get what they want - even those closest to them.

Once again, the only winners in these scenarios are the firewall and other security software companies. The public is already paying far too much to such companies to gain peace of mind. This story makes me wonder how protected the computers were that housed the personal information Carmack obtained. It's a thought that should raise concerns for all endusers....starting with me! :(

Ms. Chanelle Stevenson
06-16-2003, 12:22 AM
It certainly is unfortunate that we have people surfing the Internet with nothing more constructive to do with their time than to cause harm (sometimes irreplacable) on unsuspecting individuals.

I plan to focus my studies in the area of computer forensic investigations, as this area is vast ranging from investigating computer crimes to investigating theft within a company.

Since the explosion of the Internet, there are hundreds of thousands of companies that have deployed networks within their infrastructure and they need qualified individuals to help to secure the networks as well as investigate any potiential fraud. (internal/external)

It is awful to hear of the unfortunate incident that Earthlink previously experienced, however hopefully it will allow other businessess to take a closer look at their network security in an attempt to prevent someone such as (Carm) with malicous intent from gaining entrance.

The bright side of it all is, anyone hoping to specialize in this area shouldl not have a problem finding a job with an agency.

Donna Scariti
06-18-2003, 02:31 PM
May,

I agree! The lust of greed for power and money that people want, makes you shake your head and really wonder how and why human beings do the things they do. Did he really think he would continue to get away with it? How sad!

Thank goodness he was caught when he was so that there are no more victims in this case, and the people that were victimized can get their lives back on track!

Donna

Robert Smith -
06-19-2003, 12:43 AM
Great story, but what is really scary, is that, this guy is just one of maybe hundreds or thousands of people who have gotten alot more than he did. It really makes it bad when you can't even get on the computer for privacy or everyday use because of people like this.

Kathleen Padgett
06-19-2003, 11:20 AM
Unfortunately, the profitability of the spamming seems to be a huge motivator to these individuals. While most of us are getting fed up with deleting these excessive and unwanted messages, a few are actually interested in what is being offered. This topic is gaining a lot of focus and media attention lately so hopefully there will be some better methods developed to eliminate this problem in the near future.

RoseAnn Weingart
06-19-2003, 12:00 PM
Wow! I am always in awe of the devious minds out there. Sometimes just can't comprehend how people do the things they do and think they will never get caught. Especially with all of the people working in private investigation, and law enforcement! No bad deed goes unnoticed.. or corrected for that matter.

May K. Toney
06-21-2003, 03:25 AM
Originally posted by Donna Scariti
Thank goodness he was caught. Donna

You are so right Donna. This story brings something worse to mind. I don't know or recall how old Carmack is but I'd like to think it took years for him to develop his fradulent computer skills. I'd also sleep better knowing that the world was safer from such criminals while these skills were being developed.

Now, computer skills are developed in the pre-school and elementary grades. Unfortunately, that means skills of this type will be developed and perfected much earlier. An example of this are the numerous rings of 8-13 year olds who learned to print counterfeit money (specifically $20 dollar bills) off their computer. If they can do that now, what will they be capable of as 15 and 18 year olds! Where will proactive investigations begin?

Edwina Berlijn -
06-21-2003, 04:03 PM
This story gives you a real scare...I am alway affraid to write out my credit card #'s or even to check into my bank account. I really should look into a "fire-wall" that people have spoken about. Gald they got the man! And how awfull to also use your relatives in his sceam!

edwina berlijn

Michael Harris
07-29-2003, 08:03 AM
This kind of crime is scary.

My AOL account has been hijacked at least three times. My personal screen name was hijacked by a spammer who was not able to do his thing. AOL stopped the spamming and shut down my account. My estranged wife had her screen name hijacked and when the 999 pieces of spam tried to go through, AOL caught it, stopped the spam, and shut down my account. It only takes a few minutes to get back online after a live phone call to AOL, in which all the passwords are reset. Of course, AOL sends out six emails to all the screen names with tutorials on how to prevent this kind of thing.

The other hijacking was spam-related, but the spammers did not send out hugh numbers of mail. It was hard-core porno under my primary screen name. How embarrassing!

The posts about things like this are a good source of information on how to protect ourselves. If not, then they are good sources of potential business opportunities.

Corinne Pedriani--
07-29-2003, 09:30 AM
Well, I can't say here what I think of this guy...and I agree that it's scary to think this is so easy. On a happier note...I have been using EarthLink for years, and I have to give them kudos on this. I have never had any problems with them; I give them 5 stars for their service. I'm glad to see they went after this guy.

Diane Jarosz
08-07-2003, 10:43 AM
How interesting this story is.
I cannot believe how imaginative people can be by using OPI's.
It amazes me how the mind works!
It scares me to think about these idenity highjackers and the statistics I read about, and that they are advancing rapidly in the internet.

DJ:

Patrice-Maria Love
05-08-2004, 08:37 AM
Thank God this crook is caught, but seven years is not enough time for him. He will find another way to reoffend again because he did all this and only received one fraction of time! I am so glad you shared this story because it is wise to disregard mail that you aren't expecting.

Prem Prasad
06-16-2004, 09:40 PM
Hello Robert,
Thanks for the story. I do agree with you 100%. Why? Because this name sounds familiar to me. Thank God that he got caught because he deserve it for what he did.
He did broke the Law.

Wendy Brown
06-19-2004, 11:03 PM
The brazeness of some criminals is appalling. Hard to believe this guy carried on with 'business as usual' when he knew they were closing in on him. What could he have possibly been thinking?

Jimmy Jordan -
09-17-2004, 09:29 AM
Sadly, spam is just one of the problems. Pop-ups, Data Miners, Viruses and Hacking also seem to be a big problem. In my opinion, they should enact extremely tough laws against all of these activities and make them a criminal offense. I'm amazed sometimes at the content of unsolicited emails.

Michael Harris
09-17-2004, 09:49 AM
Jimmy,

Those are terrible crimes, but for many of us they are only a nuisance. What gets me are the fake emails (PayPal uses the term 'spoof') that make you think you are responding to a legitimate firm.

I got one from PayPal yesterday saying that there had been some unusual activity on my account and that I would have to validate my information or have my account closed. I followed the link, but noticed that the URL did not have PayPal in it, but an IP address. I contacted spoof@PayPal.com and forwarded the email to them. Then I found out that my daughter had responded to one some time ago, but did not talk to me first. It was rejected because she did not have a credit card.

While spam is a nuisance and some of it can be blocked, the fake emails cannot be blocked and they lok so GOOD,

Denise Garceau
09-19-2004, 05:19 PM
wow.

They don't say how he was finally served?

That would of been an easy one. Hot looking (PI woman) broken down (waiting for him) hood open, close to his home. He stops to help.. oops your served baby!


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Michelle A. Nelson
09-20-2004, 03:28 PM
I guess that's what having a "Superman" complex will get you. Way to go Earthlink.

Victoria S Kinney
09-28-2004, 12:04 PM
It is really scary knowing that anyone can steal your identity. And to use your own families names, that is why I don't like giving out my social security number or card number even if I am at a store. And they are getting alot younger and more brazen nowadays.

Patti Schubert -
11-09-2004, 02:49 PM
Way to go Earthlink for attacking this problem and getting the word out that it will not be tolerated.

Patti

Katrina Burton Todd
01-10-2005, 12:48 AM
I'm glad that Earth link to the necessary precaution to put and end to Carmack and others like him to stop spam. It's bad enough when a person identity is stolen, but he stole identity from his own family.

Thanks for the story Robert,

Katrina