She writes, "HELP, I cannot log in."

[Technical Support]

She emailed:


"I need
HELP!!!!!!!! I have been registered and have tried to get into places to
get assignments. My access keeps getting denied over and over and over
again. I re register and start over and get denied over and over again.
I have been denied access for one solid year, and it is extremely
frustrating. I get opportunities for assignments, but I am denied
access.
My name is ****** and my password is *****. Could you
please let someone know that if they see this information, it is okay for
me to get into things and participate? Thank you *****


My answer:

"You had a different User Name as ****** (without the period after your middle initial)

So I changed it to **** (with the period after your middle initial)
Your password is still the same.

You have Level 4 access.

Now the problem:

Both you and your husband are using the same
email address for each of your User Names.

To get around that you need to go to:

http://www.ipiu.org/forums/

Then look at the top right side, and if it says
"Welcome Back (your name", then you are okay).

If your Welcome Back says your husbands name,
then scroll down to the bottom and click on
LOG OUT.

If you do NOT see a Welcome Back Name, and you
only see the link that says "View Todays Active
Threads", then scroll down to the bottom and
type in your User Name where it says LOGIN
WITH USER NAME (in one box) AND PASSWORD.

Once you are LOGGED IN,
then return to this email and click on the
following topic links for further insrtructions:

What to do FIRST:
http://www.ipiu.org/forums/showthread.php?threadid=5008

After you have done the above,
then click here:
http://www.ipiu.org/forums/showthread.php?threadid=5008
Log

[Martha Pietersen]

I have been trying for over a month to get level 4 access to training materials because of a referral sent to me. Over and over again I get an auto reply response, but no human contact.